Care Certificate Standard 3 - Duty of care

This online course on Care Certificate Standard 3, Duty of care, forms part of the learning for the Care Certificate 15 Standards. This online course can be studied alone for Care Certificate Standard 3, Duty of care, or can be studied as part of the full 15 standards for the Care Certificate. To view and pay the discounted fee £8 for all 15 different standards of the Care Certificate, click through this link https://www.leaderinadultcare.com/product-page/care-certificate-standards-15-courses-bundle-plus-health-social-care-course Care Certificate Standard 3, Duty of care Learning outcomes and content By the end of this course on Care Certificate Standard 3, Duty of care, you should be able to: 1 - Define "duty of care" 2 - Describe dilemmas that may arise between the duty of care and an individual’s rights 3 - Describe who to ask for advice and support in handling comments and complaints 4 - Describe how to recognise adverse events, incidents, errors and near misses 5 - Explain what they must and must not do in relation to adverse events, incidents, errors and near misses 6 - List the legislation and agreed ways of working in relation to reporting any adverse events, incidents, errors and near misses 7 - List the factors and difficult situations that may cause confrontation 8 - Describe how to assess and reduce risks in confrontational situations