Terms and Conditions
Legally Binding Contract
By signing up for a course or qualification, you create a legally binding contract, and you agree to be bound by our Terms and Conditions of Service.
Every learner has one user account on this site, with their registered email address.
A user must not create multiple accounts on this site using different email addresses; we regard multiple identities as deception.
A learner must not create a duplicate Learner Account on our LMS if they forgot your password.
Each Learner Account is a unique identity with the username being the email address used to create it.
Learner Accounts are not interchangeable and cannot be merged.
If a Learner creates additional user accounts for himself/herself on our site with different email addresses, that learner is creating multiple identities on our site.
While we recognise that many users may not immediately realise the implications of their actions, creating such multiple identities on our LMS may contravene the Computer Misuse Act 1990.
It costs us extra money to pay a human technical expert to clean up the mess made by any learner who has created duplicate or multiple accounts/identities on our site, and we reserve the right to bill that learner for additional costs of cleaning up the mess the learner caused by their creation of duplicate or multiple identities.
In such events we will restrict the learner’s access to their enrolled course until we receive the learner’s additional payment for the required fee for the technical “clean up”.
Buyers paying for someone else must provide us with the learner's details.
A buyer must not deceive us and pretend to be the learner to obtain certificates for someone else. Such deception and malpractice will result in expulsion from the course.
All advertised courses and qualification have a public landing page that is free to view, and prospective learners should read the publicly advertised Course Information on that landing page.
A learner can pay for enrolment to a learning programme directly through this website. Any discounts given at the time of purchase, are subject to terms and conditions, and if those terms are breached, then the purchaser voids the discount and full price will be charged.
Our courses and qualifications can also be purchased through websites of our advertising partners.
UK Employers and UK sponsors paying one-time payments can also pay us directly through bank transfer, if card payment is not convenient for them.
Contact us and request alternative payment methods.
Understanding available payment methods
Payment Methods supported at Cart Checkout are:
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Cards - Visa, Mastercard, American Express, China Union Pay, JCB, Diners Card, Discover, Visa Electron, Maestro.
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Apple Pay
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Google Pay
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PayPal
Click on Add to Cart.
If you are paying for more than 1 learner, on the Cart change the number from 1 to the number of learners you want to pay for.
The process of enrolment is as follows:
After completing payment, the buyer will receive a link to a downloadable acknowledgement explaining the next step.
The buyer will be contacted by email within 24 hours of payment, to obtain the names and details of each learner.
Once the buyer replies to the email request and provides the requested details, each learner gets a separate Learner Account on the Learning Management System (LMS), gets enrolled into the relevant learning resources, and a login email is sent to each learner with instructions on how to use their unique express sign-in link to login and access their learning account.
Refund Policy
If you change your mind about your course purchase, you can apply for a refund within 14 days of purchase, provided that you haven't accessed any part of your course material.
Please note that you are no longer eligible for refund if you have accessed any part of the course material, or communicated with any course tutors.
This policy is in keeping with the Consumer Rights Act (2015) as applicable to digital content.
By making payment through this site, you are indicating that you have read and agreed to this policy.