About
Level 2 Adult Care Worker Expected Knowledge, Skills and Behaviours This online course aims to provide underpinning knowledge and opportunities to develop the skills required to be an effective and compassionate adult care worker. The course content links to the values and behaviours expected in adult care work, as required by regulated Employers in England, Skills for Care, and Care Quality Commission (CQC). Topics covered in this course Personal attributes and behaviours expected of all Adult Care Workers carrying out their roles Maintaining the dignity of the individual in receipt of care services at all times. The meaning of 'empathy' in relation to care work Importance of identifying and responding correctly to any changes in the condition or needs of an individual Actions to take if there are changes to the condition or needs of an individual Ways of managing own feelings if personal beliefs or culture are challenged Ways of maintaining a positive approach to the work and building own resilience Demonstrating the skills and behaviours expected of an adult care worker Working with individuals in a way that demonstrates compassion, dignity, respect for difference Seeking guidance and advice from others to support effective practice