About
This Duty of Care course prepares learners for working in the relevant sectors, providing them with an understanding of the duty of care that underpins their roles and responsibilities within their settings, including the importance of being honest and truthful at all times. Learners will examine the dilemmas that may arise between the duty of care and the rights of an individual to make choices and take acceptable risks. The course also examines why it is important that individuals know how to make complaints, the agreed procedures for making complaints, and their own role in responding to complaints. What you will learn on this course - Definition the term "duty of care" - Understand "duty of candour" - Implications of duty of care - How the duty of care affects the care worker's role - Dilemmas that may arise between the duty of care and an individual’s rights - Where to get additional support and advice about how to resolve such dilemmas - Know why it is important that individuals know how to make a complaint - Know how to respond to complaints - Understand the main points of agreed procedures for handling complaints This course can be taken alone, or as part of the Level 2 Health and Social Care Certificate eLearning bundle https://www.leaderinadultcare.com/product-page/level-2-health-and-social-care-certificate-courses-bundle