About
Level 2 Team Leader Role course essentials Understand the Role of the Team Leader The aim of this Level 2 course is to give learners knowledge and understanding of the role of a team leader and the processes involved in leading a team. Many employees work in teams. To be effective and to work efficiently all teams need guidance and support from a team leader. A team leader is someone who has the skills to be able to provide direction and guidance for team members. In this course learners will gain understanding of the roles, responsibilities and attributes needed to be able to lead a team effectively. Learners will gain understanding of the characteristics needed to become an effective leader and the benefits to an organisation of having effective leadership. They will understand the different leadership styles and how the impact that each style has on team members. An effective team leader will know the skills, knowledge and expertise that each of their team members have and will use this information when planning and allocating work tasks. This course will give learners understanding of the importance of planning and allocating work to fully utilise the skills, knowledge and expertise of team members. Delegation is an important leadership skill and if used well can save time and develop and motivate team members. This course will give learners understanding of the delegation process and the benefits to both the team leader and team members. Learners will look at the reasons for organisational changes and why it is important to both team members and the organisation that changes are accepted positively. Learners will need to understand that not all change is seen as positive, and they may need to be involved in managing resistance to change.