Care or Support Worker courses bundle

The Care or Support Worker courses bundle is a professional development programme open to everyone.

This bundle is part of the continuum of quality-assured roadmap that bridges the gap between frontline practice and executive care management.

Using this one continuous programme avoids the "missing links" found when buying separate courses from different providers and prevents Knowledge Gaps.

Each study phase is aligned with specific Department of Health and Social Care (DHSC) job categories.

Summary: ️

Courses in bundle: 52 individual courses

Duration: 4 to 15 months (For each separate course, the learner has 12 months from the release date)️

Type of programme: Skills and Knowledge-based (no formal qualification)

Progression to formally recognised qualifications: Easy and seamless because each phase aligns with Ofqual-recognised qualification of that job, and the specific DHSC job categories.

Phase 1: The Foundation (Months 1–2)

Role: New to Care

Focuses on the Care Certificate and initial Level 2 knowledge to ensure you are safe, legal, and ethically prepared to enter the workforce.

Month 1: Care Certificate 16 Standards from Standard 1 (Your Role) to Standard 16 (Learning Disability and Autism). Plus Statutory & Mandatory Training (SMT) on Fire Safety, Conflict Resolution and Manual Handling.
Month 2: Knowledge-based elements of Level 2 Adult Care. Bridge the gap between "awareness" and "understanding," specifically focusing on Duty of Care, Personal Development, and Safeguarding Principles within a professional setting.

Phase 2: The Practitioner (Months 3–4)

Role: Care or Support Worker

Aligns with the Level 2 Diploma in Care, shifting the focus from theory to the competence and skills required on the floor.

Month 3: Emphasises daily responsibilities, with Care Planning, Supporting Distressed Individuals, and the practical implementation of Person-Centred Care.
Month 4: Specialised clinical and practical tasks, including Infection Control, Medication Administration (and the vital record-keeping involved), and understanding Sensory Loss to better support diverse needs.

Month 1 Study Schedule and Contents
Training for DHSC “New to Care” job category - Part 1

Core standards from Care Certificate 16 Standards, and the updated Statutory and Mandatory Training (SMT),
1. Health and Social Care UK National Standards and Codes of Conduct
2. Care certificate Standard 1 - Understand Your Role
3. Care certificate Standard 2 – Your Personal Development
4. Care certificate Standard 3 – Duty of Care
5. Care certificate Standard 4 – Equality, diversity, inclusion and human rights
6. Care certificate Standard 5 – Work in a person-centred way
7. Care certificate Standard 6 – Communication
8. Care certificate Standard 7 – Privacy and dignity
9. Care certificate Standard 8 – Fluids and nutrition
10. Care certificate Standard 9 – Awareness of Mental Health and Dementia
11. Care certificate Standard 10 – Adults Safeguarding
12. Care certificate Standard 11 – Safeguarding Children
13. Care certificate Standard 12 – Basic life support
14. Care certificate Standard 13 – Health and Safety
15. Care certificate Standard 14 – Handling information
16. Care certificate Standard 15 – Infection control
17. Care certificate Standard 16 – Awareness of Learning Disability and Autism
18. Mental Health and Resilience Training
19. Core Skills for health and social care workers
20. Conflict Resolution and dealing with challenging behaviour
21. Moving and Handling (Manual Handling)
22. Fire Safety in health, social and community care settings
Month 2 Study Schedule and Contents
Training for DHSC “New to Care” job category - Part 2

Gain knowledge and understanding for working in Adult Social Care courses bundle
1. Level 2 Adult Care Worker Expected Knowledge, Skills and Behaviours
2. Level 2 Introduction to Duty of care in health, social care, and children’s and young people’s settings
3. Level 2 Principles of personal development in adult social care settings
4. Level 2 Principles of diversity, equality and inclusion in adult social care settings
5. Level 2 Understand how to handle information in social care settings
6. Level 2 Understand the role of the social care worker
7. Level 2 Understand Health and safety in social care settings
8. Level 2 Understand Person-centred approaches in adult social care settings
9. Level 2 Principles of safeguarding and protection in health and social care
10. Level 2 Principles of communication in adult social care settings
Month 3 Study Schedule and Contents
Training for DHSC “Care or Support Worker” job category - Part 1

Adult Care Worker skills and competence-based learning aligned to Level 2 Diploma in Care
1. Level 2 Diploma in Care course essentials
2. Level 2 Responsibilities of a care worker
3. Level 2 Personal development in care settings
4. Level 2 Communication in care settings
5. Level 2 Duty of care in care settings
6. Level 2 Equality and inclusion in care settings
7. Level 2 Implement Person-centred approaches in care settings
8. Level 2 Safeguarding and protection in care settings
9. Level 2 Health, safety and wellbeing in care settings
10. Level 2 Handling information in care settings
11. Level 2 Care planning
12. Level 2 Support individuals who are distressed
Month 4 Study Schedule and Contents
Training for DHSC “Care or Support Worker” job category - Part 2

Adult Care Worker competence-based learning based on Level 2 Diploma in Care
1. Level 2 Support individuals to access and use information about services and facilities
2. Level 2 Infection prevention and control
3. Level 2 Move and position individuals in accordance with their care plan
4. Level 2 Support Independence in tasks of daily living
5. Level 2 Awareness of sensory loss
6. Level 2 Introduction to medication types and processes
7. Level 2 Understand the safe administration of medication
8. Level 2 Understand Record-keeping for Medication
Progression and further studies
Progression to other category phases

Phase 3: The Lead & Specialist (Months 5–7)

Role: Enhanced Care Worker or Personal Assistant

Introduces Level 3 Diploma concepts. Move from a "worker" mindset to a "leader" mindset, to facilitate care and support your peers
- Month 5: Focuses on promotion and advocacy by promoting Effective Communication, Choice, and Independence, ensuring the service user is at the heart of every decision.
- Month 6: Health and safety governance with Risk Management, Infection Prevention, and the legalities of Duty of Care from a leadership perspective.
- Month 7: Tackles complex legal frameworks, including the Mental Capacity Act, Restrictive Practice, and Advance Care Planning. Also learn the Principles of Assessing vocational knowledge, skills, and behaviours (KSBs) in the work environment.
Phase 4: Management & Strategy (Months 8–12)

Role: Supervisor to Registered Manager

Shifts from "Direct Care" to "Business Operations" to run a care service, manage a budget, lead a team, manage the external business environment, and more.
- Month 8: Administrative training. Learn the "business" side of care, with Business Regulation, Stakeholder Management, IT systems, and Project Management.
- Month 9: Team Leadership with Managing People, Finance, and Operational Management, Leadership Styles, etc.
- Month 10: Practice Leadership. Study CQC Regulations and Fundamental Standards, learn to lead inclusive practices and professional supervision.
- Month 11: Deputy Manager preparation with 20 "bite-sized" specialist modules of Level 4 Leadership, covering Governance, Resource Management, and Innovation.
- Month 12: Registered Manager (Level 5). Master Strategic Leadership, Quality Management, Recruitment and Selection, Facilitate Coaching and Mentoring, the Visionary Direction of a care service, and lead your organisation through CQC Monitoring and Regulation under the Single Assessment Framework.
Key Benefits of full training on all 8 DHSC job role categories include:

Skilled Care Workers: Meeting the Care/Health SMT requirements and the DHSC Role Categories.
- CQC Regulatory Focus: Covers the legal status of the Registered Manager, prepares for the "Fit and Proper Person" interview and ongoing inspections.
- Employers develop a Registered Manager from within rather than recruiting one from outside.
- CQC Evidence on Autopilot: Provide immediate, documented evidence that your workforce development is aligned with the DHSC Care Workforce Pathway.
- Retention Tool that provides a "growth guarantee," reduces turnover by showing a clear path to promotion.