Level 3 Diploma in Adult Care (RQF) (England)

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After completing payment via cart Checkout, the buyer will receive a link to a downloadable acknowledgement explaining the next step.

The buyer will be contacted by email within 24 hours of payment, to obtain the names and details of each learner. 

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Payment Methods supported by Stripe Payment Links are:

• Cards - Visa, Mastercard, American Express, China Union Pay, JCB, Diners Card, Discover, Visa Electron, Maestro.

• Apple Pay

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• PayPal 

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After payment, the process of enrolment is as follows: 

Once the buyer replies to the email request and provides the requested details, each learner gets a separate Learner Account on the Learning Management System (LMS), gets enrolled into the relevant learning resources, and a login email is sent to each learner with instructions on how to use their unique express sign-in link to login and access their learning account. 

The qualification fees paid will cover full qualification delivery, assessments, quality assurance, and certification including:

• qualification assessment by a fully qualified, occupationally competent Assessor, and fees paid to the Assessor on a named learner basis.

• learning resources delivered through included online courses,

• the learner's qualification registration fees, paid on a named learner basis. to the Awarding Body, 

• portfolio-building activities and assembling evidence matrices

• ongoing learner support,

• online communities and peer support,

• internal quality assurance, fees paid to the IQA on a named learner basis.

• external quality assurance, bythe EQA

• external certification on completion,

• digital full Diploma Certificate from the Awarding Body

• printed Hard-copy Diploma certificate from the Awarding Body.

Note that certification will not be completed until all the required payments are received. 

Any questions, please email us using the contact form on this site. 

The Level 3 Diploma in Adult Care (RQF)is for those who want to confirm their occupational competence for identified roles in the Health and Social Care workforce in England.

These job roles include:

• Senior Care Assistant

• Senior Care Officer,

• Care Supervisor,

• Senior Care Worker,

• Supervising Care Worker,

• Senior Support Worker,

• Relief Team Leader,

• Social Work Assistant,

• Social Services Officer,

• Outreach Development Worker,

• Community Support Worker,

• Community Outreach Worker,

• Community Development Worker, F

• amily Support Worker

• Senior Personal Assistant.

• Residential Care assistants, support workers, senior key workers in residential settings

• Home care assistants, support workers in Community and Primary care environments

• Healthcare assistants, support workers in Acute Health environments

• Domiciliary Care assistants, support workers, key workers 

• Day Care assistants, support workers/key workers 

• Support workers in supported living projects

• Community-based care assistants, support workers, key workers, including those working in specialist areas, eg dementia, learning disabilities

• Personal assistants employed directly by the individual they support or their families

Other work roles, emerging new types of workers, and multidisciplinary health roles crossing traditional service barriers and delivery models, including:  

• Health Care Assistant

• Mental Health Social Worker

• Elderly Care Worker

• Mental Health Care Worker

• Homecare Assistant

• Daycare Worker

• Residential Support Worker

• Health visitors

• Care Assistant

• Care Support Worker

• Mental Health Care Worker

• Midwife

• Nursing Assistant

• Occupational Therapist

• Rehabilitation Counsellor

• Mental Health Care Worker

• Social Care Worker

• Assistant Practitioner

• Healthcare Assistant

• Home Care Worker

• Child Support Worker

• Social Worker

• Care Worker

• Mental Health Care Worker

• Psychologist

• Counsellor

Qualification Mandatory Units and the Learning Outcomes that the learner must achieve (39 credits) 

Unit Number, Unit Title, Ofqual Number, Credit Value, Guided Learning Hours (GLH)

Unit 1: Promoting Effective Communication in Care Settings (J/650/3395), 4 Credits, 31 GLH

• Understand why effective communication is important in the work setting 

• Understand the variety in peoples’ communication needs and preferences 

• Be able to communicate effectively with others 

• Be able to meet the communication and language needs, wishes and preferences of individuals 

• Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs, preferences and outcomes 

• Understand confidentiality in care settings 

Unit 2: Effective Handling of Information in Care Settings (K/650/3396), 2 Credits, 18 GLH

• Understand requirements for handling information in care settings 

• Be able to implement good practice in handling information 

Unit 3: Continuing Professional Development (CPD) in Care Settings (L/650/3397), 3 Credits, 15 GLH 

• Know what is required for competence in own work role 

• Be able to demonstrate commitment to own development 

• Understand the value of reflective practice 

• Be able to use reflective practice to improve ways of working 

• Be able to develop leadership behaviours

Unit 4: Promoting Personal Wellbeing (M/650/3398), 2 Credits, 8 GLH   

• Understand own wellbeing, self-care and resilience 

• Understand the importance of maintaining and improving own wellbeing 

• Understand the relationship between resilience, health and wellbeing 

• Know how to maintain and improve own wellbeing 

• Know how to manage own stress and anxiety 

Unit 5: Promoting Person-Centred Practice in Care Settings (R/650/3399), 2 Credits, 18 GLH   

• Understand the application of person-centred practices 

• Understand the importance of individuals’ relationships 

• Be able to work in a person-centred way 

Unit 6: Promoting Choice and Independence in Care Settings (F/650/3400), 2 Credits, 18 GLH 

• Be able to promote individuals’ rights to make choices 

• Be able to promote individuals’ independence 

• Understand the role of risk assessments in promoting person-centred approaches, choice and independence

Unit 7: Promoting Individuals’ Health and Wellbeing in Care Settings (H/650/3401), 2 Credits, 17 GLH 

• Understand the importance of individuals’ wellbeing 

• Know how to monitor individuals’ health 

• Be able to assess and respond to changes in an individual’s health and wellbeing 

• Be able to promote individuals’ health and well-being 

Unit 8: Promoting Equality, Diversity, Inclusion and Human Rights in Care Settings (J/650/3402), 3 Credits, 19 GLH 

• Understand influencers on working practices to promote equality, diversity, inclusion and human rights 

• Understand the importance of equality, diversity, inclusion and human rights in own work setting 

• Know how to promote equality, diversity, inclusion and human rights 

• Be able to work in an inclusive way 

Unit 9: Promoting General Health and Safety in Care Settings (K/650/3403), 2 Credits, 14 GLH 

• Understand own responsibilities, and the responsibilities of others, relating to health and safety 

• Understand procedures for responding to accidents and sudden illness  

• Be able to carry out own responsibilities for health and safety 

Unit 10: Promoting Specialised Health and Safety in Care Settings (L/650/3404), 2 Credits, 17 GLH 

• Be able to move and handle equipment and other objects safely 

• Be able to handle hazardous substances and materials 

• Be able to promote fire safety in the work setting 

• Be able to implement security measures in the work setting 

Unit 11: Promoting Infection Prevention and Control in Care Settings (M/650/3405), 2 Credits, 17 GLH  

• Understand how to prevent and control the spread of infection 

• Be able to prevent and control the spread of infection 

Unit 12: Care Worker Responsibilities and Ways of Working (R/650/3406), 2 Credits, 12 GLH 

• Understand agreed ways of working 

• Understand working relationships in care settings 

• Be able to work in ways that are agreed with the employer 

• Be able to work in partnership with others 

Unit 13: The Principles of Duty of Care in Care Settings (T/650/3407), 2 Credits, 15 GLH 

• Understand how duty of care contributes to safe practice 

• Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care 

• Know how to respond to concerns and complaints 

• Know how to recognise, respond to and prevent adverse events, incidents, errors and near misses  

Unit 14: The Principles of Safeguarding and Protection in Care Settings (Y/650/3408), 5 Credits, 39 GLH 

• Understand the national and local context of safeguarding and protection from abuse and neglect 

• Know how to recognise signs of abuse and neglect 

• Understand ways to reduce the likelihood of abuse and neglect occurring 

• Know how to respond to suspected or disclosed abuse and neglect 

• Know how to recognise and report unsafe practices 

• Understand the principles of online safety 

Unit 15: The Principles of Mental Capacity and Restrictive Practice in Care Settings (A/650/3409), 4 Credits, 35 GLH 

• Understand the principles of mental capacity 

• Understand the application of the principles of mental capacity and consent 

• Understand restrictive practices 

Qualification Optional Units and the Learning Outcomes that the learner must achieve (19 credits) 

These 19 credits from the Optional Units plus the 39 credits from the Mandatory Units make up the total of 58 Credits that are required for achieving the full Level 3 Diploma in Adult Care (RQF) (England) 

Unit Number, Unit Title, Ofqual Number, Credit Value, Guided Learning Hours (GLH) 

Unit 20: Understand the process and experience of dementia (J/601/3538), 3 Credits, 22 GLH 

• Understand the neurology of dementia 

• Understand the impact of recognition and diagnosis of dementia 

• Understand how dementia care must be underpinned by a person-centred approach 

Unit 36: Understand Sensory Loss (L/616/7443), 3 Credits, 21 GLH 

• Understand the factors that impact on an individual with sensory loss 

• Understand the importance of effective communication for individuals with sensory loss 

• Understand the main causes and conditions of sensory loss 

• Know how to recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken 

Unit 73: Provide support to maintain and develop skills for everyday life (H/616/6492), 4 Credits, 28 GLH 

• Understand the context of supporting skills for everyday life 

• Be able to support individuals to plan for maintaining and developing skills for everyday life 

• Be able to support individuals to retain, regain or develop skills for everyday life 

• Be able to evaluate support for developing or maintaining skills for everyday life 

Unit 79: Support individuals to access and use services and facilities (T/616/6433), 4 Credits, 25 GLH  

• Understand factors that influence individuals’ access to services and facilities 

• Be able to support individuals to select services and facilities 

• Be able to support individuals to access and use services and facilities 

• Be able to support individuals to review their access to and use of services and facilities

Unit 94: Support use of medication in social care settings (F/601/4056), 5 Credits, 40 GLH 

• Understand the legislative framework for the use of medication in social care settings 

• Know about common types of medication and their use 

• Understand roles and responsibilities in the use of medication in social care settings 

• Understand techniques for administering medication 

• Be able to receive, store and dispose of medication supplies safely 

• Know how to promote the rights of the individual when managing medication 

• Be able to support use of medication 

• Be able to record and report on use of medication

The Level 3 Diploma in Adult Care (RQF) delivers 58 credits of Ofqual-accredited level 3 work-based learning and development for anyone working or aspiring to work in any part of the health and social care sector. Employers, managers, trainers, can use this qualification as part of their staff training and re-training, and ensuring all staff are trained to be competent. The qualification units standards can also be used as standards for group training and staff supervision. The certificates of completion means that the employer can provide evidence in staff files for each completed learning activity. Individuals arranging their own learning and development can use this qualification to ensure they are qualified, up to date and competent for their job. The certificates of completion makes it easy for the learner to provide evidence of each completed learning and development activity.

This qualification is recognised and approved by:  

Ofqual (the Office of Qualifications and Examinations Regulation) 

CQC (Care Quality Commission) the regulator in England

Skills For Care - the sector-skills body for social care. 

Skills For Health  - the sector-skills body for health care.

Assessment and Certification 

How Learning is Assessed  Learners are assessed through a series of written questions and assignment workbooks to assess their knowledge and understanding. These are authenticated with professional discussions. 

To assess the learner's practical skills and competence, the Assessor will use a variety of assessment methods to gather work-based evidence including: 

• Work-products evidence 

• Personal Statements 

• Reflective Accounts 

• Case Studies 

• Professional Discussions 

• Observations and Witness Testimony 

Completion certificates provided

The learner gets two types of certificates (all included in the fees paid, so no extra payment needed): 

Course Provider certificates 

• Digital certificate of completion for each unit completed, issued by Courses For Jobs Ltd.

Awarding Body certificates

• Digital certificates, issued by the awarding body, Highfield Qualifications

• Hard copy certificates, issued by the awarding body, Highfield Qualifications. The original hard-copy certificates are sent to the learner by guaranteed registered mail, because it is the only original and cannot be lost.

On successful completion of this qualification, learners may wish to continue their development by undertaking one of the following qualifications:

• Level 4 Diploma in Adult Care (RQF) (England) 

• Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) 

• Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England)

Comprehensive induction  

Learners receive learning content super bundle worth £326 free with our compliments 

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