Level 3 Diploma in Business Administration (RQF)
Level 3 Diploma in Business Administration (RQF) supports administrators working in a senior business administration role to further develop their knowledge, skills, behaviours across a range of administrative practices and tasks, applicable to a wide range of industries and sectors.
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Geographical Availability
Anyone living in England, Wales, and Northern Ireland.
Accreditation and regulation:
The Level 3 Diploma in Business Administration (RQF) is accredited and regulated by:
- Ofqual (QAN 601/4029/X) - for delivery in England.
- Qualification Wales - for delivery in Wales
- CCEA Regulation - for delivery in Northern Ireland.
Sector Skills Council
Skills CFA is the Sector Skills Council for Level 3 Diploma in Business Administration (RQF). Skills CFA oversees and supports occupations in business and administration, customer service, enterprise and business support, human resources and recruitment, industrial relations, leadership and management, marketing and sales, including contact centres and third sector.
How to gain the full Diploma
Complete 58 credits, made up of 5 Mandatory (compulsory) Units and a variety of Optional Units.
Mandatory Units (27 credits)
1. Communicate in a business environment
2. Manage personal and professional development
3. Principles of business communication and information
4. Principles of administration
5. Principles of business
Optional Units (31 credits)
Choices include:
7. Negotiate in a business environment
21. Manage an office facility
33. Administer human resource records
34. Administer the recruitment and selection process
36. Administer finance
43. Promote equality, diversity and inclusion in the workplace
44. Manage team performance
47. Chair and lead meetings
70. Principles of leadership and management
75. Understand the customer service environment
77. Principles of Social Media within a Business
After enrolment, the unit combination shown above can be changed and further personalised according to the learner's job role, requirements, and career aspirations.
How will Learning be delivered?
How will Learning be delivered?
Learning is delivered using a blended approach that includes e-learning via this site, recorded tutorials, email support, assessment support, and peer support via a course discussion forum.
How will learning be assessed?
Assessment of learning is through a portfolio of evidence, compiled within an e-portfolio. Assessment is supported by a dedicated assessor who provides pre-assessment information, advice and guidance, and also provides post-assessment feedback and support as well.
How long will it take to complete the Qualification?
Total qualification time for Level 3 Diploma in Business Administration (RQF) for the average learner is 580 hours.
Of this, 282 hours are expected to be guided learning hours
Requirements
Work requirements: The learner must be working in an administrative job role or work placement.
Minimum age entry requirements – 19 years and over. No maximum age entry requirement.
Minimum qualification requirements: No previous qualification required.
Language Requirements:
The Learner must be able to read and understand information written in English as this qualification is delivered in English.
Progression
On successful completion of this qualification, learners may wish to continue their development by undertaking one of the following qualifications:
Highfield Level 3 Diploma in Management (RQF)
Highfield Level 3 Diploma in Operations and Departmental Management (RQF)
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