Team Leader & Care Coordinator Training Pathway
Team Leader & Care Coordinator Training Pathway delivers training in both Administrative and Team Leader activities to Senior Care and Support Workers, including Level 3 Lead Adult Care Worker, Team Leader, Supervisor, Senior Care Assistant, Senior Healthcare Support Worker, and Care Coordinator.
This comprehensive learning programme starts from Care Assistant training through to Team Leader & Care Coordinator Training and is delivered via the following learning bundles:
- Care Certificate 16 Standards courses bundle - for core standards
- Updated Statutory and Mandatory Training (SMT) bundle - as indicated in December 2025 by Skills For Care and Skills For Health
- Level 2 Care Worker Knowledge training courses bundle - delivers broad care knowledge and understanding
- Level 2 Care Worker Skills courses bundle - delivers work-based skills, and behaviours training for the Adult Care Worker, Care Assistant, Healthcare Support Worker, Personal Assistant, on delivering a wide range of front line care support.
- Level 3 Senior Care Assistant training courses bundle - delivers knowledge, skills, and behaviours training for the Lead Adult Care Worker, Senior Care Assistant, Senior Healthcare Support Worker, Senior Personal Assistant, on a wide range of areas of leading front line delivery of care support.
- Administration training courses bundle for the Shift Leader, Level 3 Lead Adult Care Worker, Team Leader, Senior Care Assistant, Senior Healthcare Support Worker, and Care Coordinator
- Team Leading courses bundle for the Shift leader, Level 3 Lead Adult Care Worker, Team Leader, Supervisor, Senior Care Assistant, Senior Healthcare Support Worker, and Care Coordinator
This comprehensive and detailed training programme is delivered via 80 online courses structured over a 15-month period.
Month 1 Study Schedule and Contents
Month 1
Core standards from Care Certificate 16 Standards, and the updated Statutory and Mandatory Training (SMT),
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Health and Social Care UK National Standards and Codes of Conduct
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Care certificate Standard 1 - Understand Your Role
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Care certificate Standard 2 – Your Personal Development
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Care certificate Standard 3 – Duty of Care
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Care certificate Standard 4 – Equality, diversity, inclusion and human rights
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Care certificate Standard 5 – Work in a person-centred way
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Care certificate Standard 6 – Communication
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Care certificate Standard 7 – Privacy and dignity
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Care certificate Standard 8 – Fluids and nutrition
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Care certificate Standard 9 – Awareness of Mental Health and Dementia
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Care certificate Standard 10 – Adults Safeguarding
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Care certificate Standard 11 – Safeguarding Children
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Care certificate Standard 12 – Basic life support
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Care certificate Standard 13 – Health and Safety
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Care certificate Standard 14 – Handling information
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Care certificate Standard 15 – Infection control
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Care certificate Standard 16 – Awareness of Learning Disability and Autism
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Mental Health and Resilience Training
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Core Skills for health and social care workers
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Conflict Resolution and dealing with challenging behaviour
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Moving and Handling (Manual Handling)
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Fire Safety in health, social and community care settings
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Month 2
Month 2
Level 2 Preparing to Work in Adult Social Care courses bundle
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Level 2 Adult Care Worker Expected Knowledge, Skills and Behaviours
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Level 2 Introduction to Duty of care in health, social care, and children’s and young people’s settings
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Level 2 Principles of personal development in adult social care settings
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Level 2 Principles of diversity, equality and inclusion in adult social care settings
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Level 2 Understand how to handle information in social care settings
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Level 2 Understand the role of the social care worker
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Level 2 Understand Health and safety in social care settings
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Level 2 Understand Person-centred approaches in adult social care settings
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Level 2 Principles of safeguarding and protection in health and social care
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Level 2 Principles of communication in adult social care settings
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Month 3
Month 3
Adult Care Worker Level 2 Diploma in Care training for competence-based learning
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Level 2 Diploma in Care course essentials
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Level 2 Responsibilities of a care worker
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Level 2 Personal development in care settings
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Level 2 Communication in care settings
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Level 2 Duty of care in care settings
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Level 2 Equality and inclusion in care settings
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Level 2 Implement Person-centred approaches in care settings
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Level 2 Safeguarding and protection in care settings
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Level 2 Health, safety and wellbeing in care settings
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Level 2 Handling information in care settings
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Level 2 Care planning
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Level 2 Support individuals who are distressed
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Month 4
Adult Care Worker Level 2 Diploma in Care training providing competence-based learning
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Level 2 Support individuals to access and use information about services and facilities
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Level 2 Infection prevention and control
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Level 2 Move and position individuals in accordance with their care plan
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Level 2 Support Independence in tasks of daily living
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Level 2 Awareness of sensory loss
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Month 5
Level 3 Lead Adult Care Worker training for frontline leadership
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Level 3 Lead Adult Social Care Worker Standards for Knowledge, Skills, and Behaviours
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Level 3 Diploma in Adult Care essentials course
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Level 3 Promoting Effective Communication in Care Settings
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Level 3 Effective Handling of Information in Care Settings
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Level 3 Continuing Professional Development (CPD) in Care Settings
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Level 3 Promoting Personal Wellbeing
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Month 6
Continuing Level 3 Lead Adult Care Worker training for frontline leadership
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Level 3 Promoting Person-Centred Practice in Care Settings
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Level 3 Promoting Choice and Independence in Care Settings
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Level 3 Promoting Individuals’ Health and Wellbeing in Care Settings
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Level 3 Promoting Equality, Diversity, Inclusion and Human Rights in Care Settings
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Level 3 Promoting General Health and Safety in Care Settings
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Month 7
Continuing Level 3 Lead Adult Care Worker training for frontline leadership
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Level 3 Promoting Specialised Health and Safety in Care Settings
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Level 3 Promoting Infection Prevention and Control in Care Settings
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Level 3 Care Worker Responsibilities and Ways of Working
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Level 3 The Principles of Duty of Care in Care Settings
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Level 3 The Principles of Safeguarding and Protection in Care Settings
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Month 8
Continuing Level 3 Lead Adult Care Worker training for frontline leadership
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Level 3 The Principles of Mental Capacity and Restrictive Practice in Care Settings
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Level 3 Understand the process and experience of dementia
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Level 3 Understand Sensory Loss
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Level 3 Understand Advance Care Planning
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Level 3 Facilitate person centred assessment, planning, implementation and review
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Level 3 Support use of medication in social care settings
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Month 9
Learn about Principles of Business and Administration, to support the Level 3 Lead Adult Care Worker for frontline administration and leadership
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Level 2 Principles of personal responsibilities and working in a business environment
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Level 2 Principles of providing administrative services
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Level 2 Principles of managing information and producing documents
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Level 2 Principles of supporting change in a business environment
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Level 2 Principles of supporting business events
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Month 10
Learn about Principles of Team Leading, to support the Level 3 Lead Adult Care Worker for frontline leadership
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Level 2 Understand Business
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Level 2 Team Leading Responsibilities
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Level 2 Managing yourself and providing direction to your team
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Level 2 Communicating Information and Knowledge in the Workplace
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