Level 2 Diploma in Care course essentials

Overview of the Level 2 Diploma in Care course essentials

Type of course: Knowledge and skills based course (not a formal qualification)

Study method: Online, self-paced by learner

Level of this course: Level 2 in England, Wales, and Northern Ireland (equivalent to Level 5 in Scotland)

Estimated Course Duration: 16 hours average, depending on the learner

Entry requirements: No minimum entry restrictions

Assessment type: Self-assessed by applying learning at work

The learner uses their personal journal to document their activities and any work-based evidence they gathered.

Assessment pass mark – as determined by the learner

Cost(s) of assessment and certificate of completion – All costs included in the course price

Access to coursework: 12 months

Summary of the course

Level 2 Diploma in Care essentials course provides lecture notes and learning support that enables learners to quickly gain the knowledge and skills for working as healthcare assistants, adult care workers, care support workers, or personal assistants.

This is a personal development course. This is not a regulated course.
This is not a qualification, however the course aligns with the contents of the qualification, Level 2 Diploma in Care (RQF).

Anyone wanting to study the full qualification, Level 2 Diploma in Care (RQF), can upgrade and progress their enrolment.

Coverage of this Level 2 Diploma in Care essentials course

The course contents cover the following areas:

1 - Responsibilities of a care worker

2 - Personal development

3 - Communication

4 - Duty of care

5 - Equality and inclusion

6 - Person-centred care

7 - Safeguarding and protection

8 - Health and safety.

9 - Handling information

10 - Support individuals to access and use information about services and facilities

11 - Infection prevention and control

12 - Move and position individuals

13 - Care plan activities

14 - Supporting individuals who are distressed

15 - Supporting Independence in tasks of daily living

16 - Awareness of sensory loss

How learners and managers can use this Level 2 Diploma in Care essentials course

This course can be used in the following ways:

To consolidate learning and experience gained in Level 1 care courses such as the Care Certificate and in preparation to progression to Level 2.
To quickly update and benchmark their own knowledge and skills on the key aspects of the job role of Care Assistants, and Support Workers, Personal Assistants, Live-in Care Assistants.
As initial training prior to full enrolment into the Ofqual-recognised qualification, Level 2 Diploma in Care (RQF)
As lecture notes that support their studies and assessments for the Ofqual-recognised qualification, Level 2 Diploma in Care (RQF)
To be able to competently deal with job interview questions and gain the job they want
To benchmark their performance at work, and identify and remedy any gaps in their own knowledge and skills.
To plan their further progression and promotion at work.
To develop long-term habits that encourage life-long learning
This course supports the learner to be able to carry out their duties effectively in supporting their colleagues.

Important Note on Skills and Post-16 Education Act
Important Note on Skills and Post-16 Education Act 2022

This Level 2 Diploma in Care essentials course supports the learner to learn and understand their coursework and to conduct their studies in an honest manner, without cheating.

These learning resources are not "answers" to be copied into assessments, and does not provide essays for submission in assignments, both of which constitute cheating and malpractice under the law.

Under the Skills and Post-16 Education Act 2022, it is a criminal offence to provide or arrange for another person to provide contract cheating services for financial gain to students taking a qualification at any of the following learning organisations:
- post-16 institution or sixth form in England,
- enrolled at a higher education provider in England and
- any other person over compulsory school age who has been entered for a regulated qualification at a place in England.
The last one applies to regulated qualifications provided by Courses For Jobs Ltd, approved training provider of Ofqual-recognised qualifications.

While we have never provided such essay mills and contract cheating services as prohibited by law, we do get enquiries from prospective learners requesting such services.

Therefore, the notice below should clarify what this course is, and what it is not.

These lecture notes are just that: old fashioned lecture notes that
- summarise the main points of coursework of each of the units,
- pinpoint important information, concepts, and discussions, and
- can be used by learners as a personal aid to improve active learning, retention, preparing for assessments including Professional Discussion and Observations
- can also be used as a planning tool for scheduling their studies and their assessments.
Who is this course for?
Who is this course for?

This course is for anyone needing learning support and lecture notes, to help them quickly learn and understand the required coursework, and the National Occupational Standards of the jobs role of frontline care staff.

Learners are likely to be working as front line staff in any health and social care service, or aspiring to start a career in the relevant field like as:
- Health Care Assistant
- Domiciliary Care Assistant
- Mental Health Support Worker
- Elderly Care Worker
- Mental Health Care Worker
- Homecare Assistant
- Day care Worker
- Residential Support Worker
- Health visitors
- Care Assistant
- Care Support Worker
- Mental Health Care Worker
- Midwife
- Nursing Assistant
- Occupational Therapist
- Rehabilitation Counsellor
- Mental Health Care Worker
- Social Care Worker
- Assistant Practitioner
- Healthcare Assistant
- Home Care Worker
- Live in Care Assistant
- Personal Care Assistant
- Child Support Worker
- Social Worker
- Care Worker
- Mental Health Care Worker
- Psychologist
- Counsellor
- Nurses
- Doctors
- and anyone else working in frontline with direct contact with users of the service.
Mandatory Units Learning Outcomes
Responsibilities of a care worker
1. Understand working relationships in care settings
2. Be able to work in ways that are agreed with the employer
3. Be able to work in partnership with others
Personal development in care settings
1. Understand what is required for competence in own work role
2. Be able to reflect on own work activities
3. Be able to agree a personal development plan
4. Be able to develop own knowledge, skills and understanding
Communication in care settings
1. Understand why communication is important in the work setting
2. Be able to meet the communication and language needs, wishes and preferences of individuals
3. Be able to reduce barriers to communication
4. Be able to apply principles and practices relating to confidentiality at work
Handle information in care settings
1. Understand the need for secure handling of information in care settings
2. Know how to access support for handling information
3. Be able to handle information in accordance with agreed ways of working
Implement person-centred approaches in care settings
1. Understand person-centred approaches for care and support
2. Be able to work in a person-centred way
3. Be able to establish consent when providing care or support
4. Be able to encourage active participation
5. Be able to support the individual’s right to make choices
6. Be able to support the individual’s well-being
Equality and inclusion in care settings
1. Understand the importance of equality and inclusion
2. Be able to work in an inclusive way
3. Know how to access information, advice and support about diversity, equality and inclusion
Promote health, safety and well-being in care settings
1. Understand own responsibilities, and the responsibilities of others, relating to health and safety
2. Be able to carry out own responsibilities for health and safety
3. Understand procedures for responding to accidents and sudden illness
4. Be able to reduce the spread of infection
5. Be able to move and handle equipment and other objects safely
6. Be able to handle hazardous substances and materials
7. Be able to promote fire safety in the work setting
8. Be able to implement security measures in the work setting
9. Know how to manage stress
Duty of Care
1. Understand the implications of duty of care
2. Understand support available for addressing dilemmas that may arise about duty of care
3. Know how to respond to complaints
Safeguarding and protection in care settings
1. Understand principles of safeguarding adults
2. Know how to recognise signs of abuse
3. Know how to respond to suspected or alleged abuse
4. Understand the national and local context of safeguarding and protection from abuse
5. Understand ways to reduce the likelihood of abuse
6. Know how to recognise and report unsafe practices
7. Understand principles for online safety
Optional Units Learning Outcomes covered
Support individuals to access and use information about services and facilities
1. Know ways to support individuals to access information about services and facilities
2. Be able to work with individuals to select and obtain information about services and facilities
3. Be able to work with individuals to access and use information about services and facilities
4. Be able to support individuals to evaluate the information accessed about services and facilities
Principles of Infection Prevention and Control
1. Understand own and others roles and responsibilities in the prevention and control of infections
2. Understand legislation and policies relating to prevention and control of infections
3. Understand systems and procedures relating to the prevention and control of infections
4. Understand the importance of risk assessment in relation to the prevention and control of infections
5. Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
6. Understand the importance of good personal hygiene in the prevention and control of infections
Move and position individuals in accordance with their care plan
1. Understand current legislation, national guidelines, policies, procedures and protocols in relation to moving and positioning individuals
2. Understand anatomy and physiology in relation to moving and positioning individuals
3. Be able to minimise risk before moving and positioning individuals
4. Be able to move and position an individual
5. Know when to seek advice and/or assistance from others when moving and positioning an individual
Support care plan activities
1. Be able to prepare to implement care plan activities
2. Be able to support care plan activities
3. Be able to maintain records of care plan activities
4. Be able to contribute to reviewing activities in the care plan
Support individuals who are distressed
1. Understand causes and effects of distress on individuals
2. Understand potential impacts on own well-being when supporting an individual who is distressed
3. Be able to prepare to support individuals who are experiencing distress
4. Be able to support individuals who are experiencing distress
5. Be able to support individuals to manage distress
6. Be able to record and report on an individual’s distress
Support independence in the tasks of daily living
1. Understand principles for supporting independence in the tasks of daily living
2. Be able to establish what support is required for daily living tasks
3. Be able to provide support for planning and preparing meals
4. Be able to provide support for buying and using household and personal items
5. Be able to provide support for keeping the home clean and secure
6. Be able to identify and respond to changes needed in support for daily living tasks
Introductory awareness of sensory loss
1. Understand the factors that impact on an individual with sensory loss and steps that can be taken to overcome these
2. Understand the importance of effective communication for individuals with sensory loss
3. Know the main causes and conditions of sensory loss
4. Know how to recognise when an individual may be experiencing sight and / or hearing loss
5. Know how to report concerns about sensory loss
Progression from the course
Progression and further studies

The main progression is to Level 2 Diploma in Care (RQF), which is a competence-based recognised qualification for those already working in care settings in England.

Other progression options

After completing the course, the learner can progress to any of the relevant Ofqual-recognised qualifications, such as:
- Level 2 Certificate in Preparing to work in Adult Social Care (RQF) - which is a knowledge-based recognised qualification new to care
- Level 3 Certificate in Preparing to work in Adult Social Care (RQF) - career changers
- Level 3 Diploma in Adult Care (RQF) (England) - which is a competence-based recognised qualification for Senior Care Assistants, Personal Assistants
- Level 3 Diploma in Business Administration Skills (RQF) - for care administrators, care home administrators, and care coordinators
- Level 3 Diploma in Team Leading and Supervision (RQF) - for team leaders, supervisors, and coordinators
- Level 4 Diploma in Adult Care (RQF) - which is a competence-based recognised qualification for Specialist practitioners, Senior Personal Assistants
- Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF) - for aspiring Care managers, Deputy Managers, and Assistant Managers
- Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) - which is a competence-based recognised qualificationfor existing managers and those wanting to register with CQC.
How to pay for enrolment
How to pay for enrolment
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Process of enrolment
The process of enrolment is as follows:

When the buyer fully completes payment on the checkout, the buyer gets access to a downloadable acknowledgement explaining the next step.

At the same time, we receive an email notification regarding the purchase, including the buyer's details and their email address.

The buyer is contacted by email within 24 hours of payment, to obtain the names and details of each learner.

Enrolments are on a named person basis, and therefore, the buyer must reply to our email and provide us with the specific details requested.

Once the buyer has replied to our email request and provides us with the requested details, each learner gets a separate Learner Account on the Learning Management System (LMS), gets enrolled into the relevant learning resources.

Each learner is then sent their own login email with instructions on how to use their unique express sign-in link to login, access their learning account, and the courses provided to them.
Refund Policy - Consumer Rights Act (2015)
Refund Policy - Consumer Rights Act (2015)

Our Refund Policy is in keeping with the Consumer Rights Act (2015) as applicable to digital content.

If, as a consumer, you change your mind about your course purchase, you can apply for a refund within 14 days of purchase, provided that you haven't accessed any part of your course material.

Please note that you are no longer eligible for refund if you have accessed any part of the course material, or communicated with any course tutors.

If someone is eligible for refund, we will issue them with a credit note.

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